Easy step-by-step setup
Link to Resources: https://thenextnewthing.ai/my-resources
Presented by Zapier: https://zapier.com/
Andrew Warner and Achint Singh show how an AI voice agent can call leads, qualify prospects, book sales calls, and automatically pass conversation context into a CRM.
Achint walks Andrew through the system he built for Belong, a service helping founders and technical engineers move to the US on legal work visas. When a potential customer completes a form but doesn’t book a call, GrokBot triggers an outbound voice agent that calls the lead, asks qualification questions, handles the conversation, and can text them a calendar link. Achint says the bot had already helped book $16,000 in revenue after roughly two weeks of being live.
They then build the system from scratch, starting with a simple voice-note “ramble” that GrokBot turns into a technical plan. The setup uses GrokBot as the orchestrator, ElevenLabs for the voice agent, Twilio for the phone number, Netlify for the website forms, and Attio as the CRM. They also explain how conversation data is captured and passed into the CRM so a human sales agent has the full context before speaking with the customer.
The episode also covers cloning a founder’s voice, connecting agents together, testing the system, avoiding bad customer experiences, and why clearly defining the customer journey matters when AI can build and deploy systems so quickly.
Links featured:
- GrokBot — https://grok.com/
- ElevenLabs — https://elevenlabs.io/
- Twilio — https://www.twilio.com/
- Netlify — https://www.netlify.com/
- Attio — https://attio.com/
- Belong — https://belonglaw.com/
Timestamps:
00:00 AI Agent Calls Customers
00:18 Live GrokBot Sales Call Demo
02:51 $16K in Revenue
03:00 How the System Works
04:21 Building the Agent From a Voice Note
05:15 Turning a Ramble Into a Build Plan
06:00 ElevenLabs + Twilio Setup
06:45 Why Use a Cloned Voice?
07:21 Getting a Phone Number
08:15 Testing the Voice Agent
08:33 How the Agents Work Together
09:36 Saving Conversations to the CRM
10:03 Full Tech Stack
10:12 Does the AI Sound Robotic?
10:30 Advice for Building AI Sales Agents
11:06 More GrokBot Use Cases
11:15 GrokBot vs Other Coding Agents
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